Heybazi believes gaming is purely for enjoyment. That's why we're here to help you play safely, responsibly, and with full awareness. This page has all the tools and guidance you need.
Safety Measures heybazi Has in Place for You
At heybazi, you can set your own daily, weekly, or monthly deposit and betting limits. Once set, they take effect immediately.
Feeling tired or stressed? Use heybazi's "Cooling Off" feature to temporarily suspend your account for anywhere between 24 hours and 30 days.
If you need a longer break, self-exclusion lets you lock your account for anywhere between 3 months and 5 years — whatever it takes to protect your wellbeing.
Track your playtime in real time. After a set duration, heybazi sends you an automatic reminder to help you stay aware.
Set a limit on how much you can lose before play stops automatically. This protects you from sudden, significant losses.
If you're experiencing any issues with gaming, heybazi's dedicated support team is always on hand to help — in Bengali, anytime.
Responsible gaming means enjoying games consciously, in a controlled way, and within your means. heybazi believes every player should know when to play, how much to play, and when to stop.
Gaming should be an enjoyable experience. But for some people, it can sometimes become a problem. Practicing responsible gaming at heybazi isn't just about following rules — it's a commitment to protecting yourself and your family.
Online gaming is increasingly popular in Bangladesh, and heybazi wants that experience to always be a positive one. That's why we've built multiple safeguards into our platform to keep you safe at all times.
Follow the guidelines below to ensure responsible gaming at heybazi:
The signs below may indicate that gaming is becoming a problem. Keep an eye on yourself or someone you care about:
You're chasing losses by placing more bets to win back what you've lost — and it keeps happening.
Feeling restless, irritable, or anxious when not gaming.
You're hiding your gaming habits from family or friends.
Neglecting work, studies, or family responsibilities because of gaming.
Borrowing money or dipping into savings to fund gaming.
You want to stop but can't, or you keep trying and failing.
You're lying or being secretive about your gaming.
If you're experiencing three or more of these signs, seek help right away. heybazi's support team is here for you.
Heybazi has built the following tools to help you play responsibly:
Set maximum daily, weekly, and monthly deposit limits. Limit reductions take effect immediately.
Set your own limit on how much you can wager within a given period.
Once you reach your loss limit, betting will automatically stop.
Set a maximum playtime per session. You'll be automatically logged out when time is up.
Temporarily close your account for anywhere between 1 and 30 days. You won't be able to log in during this period.
Fully lock your account for anywhere between 3 months and 5 years — our strongest level of protection.
To use these tools, go to your account settings or email support@heybazi.bet directly.
Heybazi is strictly for users aged 18 and above. We have taken the following steps to protect minors:
If you think your child is gaming online:
The support of people close to you is the greatest strength in overcoming problem gaming. If you believe someone you care about is struggling:
Beyond heybazi's support team, there are organisations in Bangladesh that provide mental health assistance. You don't have to face this alone — reaching out for help is a sign of strength.
Heybazi is more than a gaming platform — we're committed to building a responsible community. Our promises to you:
Your trust is heybazi's greatest reward — and we work every day to honour it.
This quick self-assessment will help you evaluate your gaming habits
What players want to know about responsible gaming
All of heybazi's responsible gaming tools are right at your fingertips. Register now and start your safe gaming journey.