Data Protection Policy — Last Updated 2026

Heybazi Privacy Policy — Your Data is Safe with Us

Every piece of information you share with heybazi is protected under strict security measures. On this page, learn what data we collect, why we collect it, and what rights you have.

Last Updated: January 2026
🔒 How We Protect Your Privacy

The pillars of your data protection at heybazi

SSL Encryption

All data transfers on heybazi are secured with 256-bit SSL encryption. Your personal information and financial transactions are handled exclusively through fully encrypted channels.

No Data Shared with Third Parties

Your personal information is never shared with advertisers or unauthorized third parties. Data may only be shared with regulatory authorities when required by law.

Secure Data Storage

All data stored on heybazi servers is encrypted. Regular security audits are conducted and advanced firewalls are in place to prevent unauthorized access.

Marketing Preferences

You can opt out of marketing emails or notifications at any time. Simply update your preferences in Account Settings — no hassle involved.

Minimal data collection

Heybazi only collects information that is necessary to provide its services. We do not ask for any additional or unnecessary personal data.

Full Control is Yours

You have the full right to request access to, correction of, or deletion of your data. Email us at support@heybazi.bet at any time.

Our Commitment: heybazi believes your privacy is a fundamental right. This policy transparently explains what we do — and what we do not do — with your information.

1Introduction

This Privacy Policy ("Policy") applies to the heybazi platform's website, mobile app, and all associated services. By creating an account or using the platform, you agree to this Privacy Policy.

We understand that your personal information is highly sensitive. heybazi is committed to protecting your privacy to the highest security standards. This policy clearly outlines every aspect of how we collect, use, store, and safeguard your data.

For any questions about our Privacy Policy, reach us anytime at support@heybazi.bet. Our team is always ready to respond in Bangla.

2What Information We Collect

Heybazi only collects information necessary to provide its services. Details are outlined below:

Information Collected at Registration

  • Full name and date of birth
  • Email address & mobile number
  • Residential Address
  • Preferred currency and language
  • Username and password (stored in hashed form)

Information collected for KYC verification

  • Copy of national ID or passport
  • Driving license (as an alternative)
  • Utility bill or bank statement for address verification

Automatically Collected Information

Data Type Purpose
IP address Security Verification & Fraud Prevention
Device Information Platform Optimization
Browser & OS Technical Support
Login Time & Date Account Security
Gaming History Responsible Gaming Monitoring
Transaction Data Financial Records & AML Compliance

3How we use your information

Heybazi uses the information it collects for the following purposes:

  • Account Management: Registration, login, verification, and account security.
  • Service Delivery: Gaming, betting, payment processing, and withdrawals.
  • Customer Support: Resolution of your complaints and requests.
  • Security: Detection of fraud, money laundering, and other irregularities.
  • Legal Compliance: Meeting regulatory requirements.
  • Service Improvement: Analytics to improve your experience on the platform.
  • Marketing: Sending promotional content with your consent.
  • Responsible Gaming: Detects unusual gaming patterns and provides appropriate support.
Learn: heybazi never sells your data or shares it with third parties for advertising purposes. This is a core principle we do not compromise on.

4Cookies Policy

The heybazi website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security.
  • Functional Cookies: Remembers your preferences such as language and settings.
  • Analytics Cookies: Collects anonymized data to understand how the platform is used.
  • Security Cookies: Used to prevent fraud and unauthorized access.

You can disable cookies at any time through your browser settings, though some features may not function as intended.

5Data Sharing Policy

Heybazi strictly limits data sharing. Information may only be shared in the following circumstances:

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
  • KYC Provider: With licensed verification services for identity checks.
  • Law Enforcement: Information may be disclosed under a court order or legal obligation.
  • Regulatory Authority: Upon request from the licensing authority.
  • AML Compliance: For compliance with anti-money laundering regulations.
Important: heybazi never sells or transfers your information to marketing agencies, advertisers, or data brokers.

6Data Protection Measures

Heybazi employs multiple layers of security to keep your information safe:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Advanced firewall to prevent unauthorized access to our servers.
  • Regular Security Audits: Regular security assessments conducted by independent third-party experts.
  • Encrypted Storage: All stored sensitive data is encrypted.
  • Access Control: Only authorized personnel have access to data they need.
  • Continuous Monitoring: 24/7 security monitoring is active at all times.

That said, no online platform can guarantee 100% security. In the event of a breach, we will notify you immediately and take all necessary steps to address it.

7Your Rights

As a heybazi user, you have the following rights:

Right to Access

You can request to know what information heybazi holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You can request that we restrict processing of your data for specific purposes.

Data Portability

You can request an export of your data in a standard format.

Marketing Opt-Out

You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@heybazi.bet. We will respond within 30 days.

8Data Retention Period

Heybazi retains your information for the following periods:

  • Account Information: For the full duration of the active account and 5 years after closure.
  • Financial Records: Up to 7 years, as required by law.
  • KYC Documents: 5 years after account closure.
  • Communication Logs: Support tickets and chat history for up to 2 years.
  • Cookies Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 1 year.

Data may be retained beyond the standard period if required by legal obligations.

9Children's Privacy

Heybazi is strictly for users aged 18 and above. We do not knowingly collect information from minors.

If a minor is found to have registered an account, it will be closed immediately and all associated data will be deleted.

If your child has registered on the platform in any way, please notify us immediately at support@heybazi.bet.

10Policy Updates & Contact

Heybazi may update this Privacy Policy at any time. For significant changes, you will be notified in advance at your registered email address, and the "Last Updated" date at the top of the page will be revised accordingly.

For any privacy-related questions, concerns, or requests, please contact us:

  • Email: support@heybazi.bet
  • Live Chat: 24/7 Live Chat Support
  • Answers to Common Questions: FAQ Page View
Our belief: Your trust is heybazi's greatest asset. We never compromise when it comes to protecting your privacy.
❓ Frequently Asked Privacy Questions

What users most want to know

No. heybazi never sells your data to advertisers or data brokers. Limited information is shared with approved partners solely for payment processing and KYC verification — and only under strict contractual agreements.

Yes, at any time. Every marketing email includes an unsubscribe link at the bottom. You can also manage your preferences through Account Settings or by emailing support@heybazi.bet.

heybazi uses 256-bit SSL encryption, advanced firewalls, and encrypted storage. Regular third-party security audits are also conducted. That said, no one can guarantee perfect security on the internet — so use a strong password and keep 2FA enabled.

Email support@heybazi.bet to request deletion of your data. Please note that certain information (such as financial records) may be retained for a specified period as required by law.

Yes, but only for essential purposes — login sessions, saving preferences, and security. No tracking cookies are used for advertising. You always have the option to disable cookies from your browser settings.

Play on a Safe & Trusted Platform

Your privacy is fully protected at heybazi. Register now and enjoy with peace of mind — your information is completely safe with us.

SSL Encryption Secured
Your Data Is Never Sold
24/7 Bangla Support
Regular Security Audits
Full Control is Yours
Play Responsibly

Heybazi is for users aged 18 and above only. Gaming is meant to be fun — please play within your limits. To learn more, Responsible Gaming Visit the page.

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